Error code list

• Error code：10000

  Error description：system unknown exception
  

  Solution：Contact the JL technicians
  

• Error code：10001

  Error description：a system exception
  

  Solution：Contact the JL technicians
  

• Error code：10002

  Error description：parameter conversion failed-Request parameter exception
  

  Solution：parameter error, carefully check the document parameters.Look at the request example
  

• Error code：10003

  Error description：API request header head exception
  

  Solution：Carefully check the document parameters and refer to the request example
  

• Error code：10004

  Error description：API request header data exception
  

  Solution：Carefully check the document parameters and refer to the request example
  

• Error code：10005

  Error description：The timestamp has expired
  

  Solution：Carefully check the document parameters and refer to the request example
  

• Error code：10006

  Error description：Network exception
  

  Solution：Network problem, please try again later
  

• Error code：10007

  Error description：IP authentication failed
  

  Solution：Please contact JL docking to help add your external network ip address.If not clear external network ip, can be found on the www.ip138.com
  

• Error code：10008

  Error description：The appKey is not valid
  

  Solution：check whether the appKey is correct
  

• Error code：10009

  Error description：sign error
  

  Solution：Please check whether the signature is correct
  

• Error code：10010

  Error description：The secretKey is not valid
  

  Solution：Contact JL docking personnel to connect
  

• Error code：10011

  Error description：Customer account does not set the default contact
  

  Solution：Contact the JL personnel to set up the order contact
  

• Error code：10012

  Error description：Request is timed out
  

  Solution：Please try again later
  

• Error code：20001

  Error description：No hotel data
  

  Solution：Please check whether your incoming hotel id is in the hotel list and is valid
  

• Error code：20002

  Error description： Room type does not exist
  

  Solution：the hotel room type does not exist, you can be changed to a hotel test
  

• Error code：20003

  Error description：Hotel quantity overflow
  

  Solution：only 10 hotel ids can be imported at a time
  

• Error code：20004

  Error description：The offer does not exist
  

  Solution：the quotation does not exist, please check the hotel id in the parameters, or change the hotel request
  

• Error code：30001

  Error description：Order validation failed
  

  Solution：Check whether the total price is correct
  

• Error code：30002

  Error description：no limit in customer account
  

  Solution：Please contact JL business to configure the account quota
  

• Error code：30003

  Error description：insufficient customer account available
  

  Solution：Please contact JL Business to increase the account limit
  

• Error code：30004

  Error description：Order is being processed
  

  Solution：Do not submit the order repeatedly
  

• Error code：30005

  Error description：Repeat order
  

  Solution：Business system order number must be unique
  

• Error code：30006

  Error description：Order does not exist
  

  Solution：Please check that the order number is correct
  

• Error code：30007

  Error description：The total order amount was wrongly calculated
  

  Solution：Please check the amount of the * number per night
  

• Error code：30008

  Error description：incorrect format
  

  Solution：Please check whether the guest is correct
  

• Error code：30009

  Error description：Room exceeds maximum occupancy
  

  Solution：Reduce the number of room occupancy
  

• Error code：30010

  Error description：Adult occupancy need to be greater than 0
  

  Solution：set the number of adult guest is greater than 0
  

• Error code：30011

  Error description：The Customer has no contract information or the contract information is expired or disabled
  

  Solution： Please contact JL Business for processing
  

• Error code：30012

  Error description： order failed, special hotel, guest phone number not provided
  

  Solution：Please check whether the guest number is incoming
  

• Error code：30013

  Error description：order cancellation failed, non-interface order cannot be cancelled at the interface, please go directly to the corresponding channel to cancel.
  

  Solution：please go directly to the corresponding channel to cancel
  

• Error code：30014

  Error description：The quotation is a non-sale period and is not available.
  

  Solution：Please contact JL Business
  

• Error code：30015

  Error description：Entry order cannot be cancelled.
  

  Solution：Check-in order cannot be cancelled.
  

• Error code：1

  Error description：Product issues
  

  Solution：Product problems
  

• Error code：2

  Error description：insufficient room quantity
  

  Solution：not enough room quantity
  

• Error code：3

  Error description：The price does not match
  

  Solution：The price does not match
  

• Error code：4

  Error description：Reservation rules are not met
  

  Solution：Reservation rules are not met
  

• Error code：5

  Error description：Full room
  

  Solution：Full room
  

• Error code：99

  Error description：Other
  

  Solution：Other
  

• Error code：40001

  Error description： A system error
  

  Solution：Contact the JL technicians
  

• Error code：40002

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40003

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40004

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40005

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40006

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40007

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40008

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40009

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40010

  Error description：A system error
  

  Solution：Contact the JL technicians
  

• Error code：40011

  Error description：A system error
  

  Solution：Contact the JL technicians